Shipping Policy

Delivery Area

We deliver exclusively within Switzerland.

Processing Time

All orders are processed within 3-5 business days. No shipping on weekends or holidays. In case of high order volume, delays may occur — we will notify you by email.

Shipping Costs

Shipping costs are CHF 9.90 per order, displayed at checkout.

Shipping Method

Swiss Post — Domestic delivery
Estimated delivery time: 2-3 business days

Shipping Damage

Althaus Online is not liable for products damaged or lost during shipping. If you receive a damaged order, please contact the shipping carrier to file a claim. Retain all packaging materials and damaged goods.

Contact

Althaus Online
Brandstrasse 25, 8952 Schlieren, Switzerland
Email: info@alcfree.ch
Website: https://alcfree.ch

Last updated: March 12, 2026